Gratuities are included and additional gratuities at guests' discretion are accepted. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). My room was completely decked out with balloons and streamers for my birthday and a complimentary bottle of wine, being away from my family on my birthday was not so hard knowing I had a new Hyatt Zilara family helping me celebrate! If you have any doubts on booking with them, I hope this influences you positively and you have as much of a wonderful time as I did.Īll-inclusive room rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are available. I don’t want to forget the housekeeping staff and the exceptional work they do. If you do, highly recommend the hydrotherapy and relaxing massage (Alejandro was amazing and professional), and ask for Lenny to help guide you into creating your perfect scent at the alchemy class. For a girls trip all we wanted was to relax and enjoy and we did just that. Shout out to Gio, Brian, and Charlie for making the activities so fun! Don’t miss out on the prehistoric and Mexican heritage night the food is amazing and performances look straight out of vegas. The pool party was a blast with all the live music and high energy staff. There are so many fun things to do on site, we didn’t even need to leave the resort. If you end up at Spice sit in Jorge’s section and I promise you will have excellent service. The restaurants were great and our favorites by far were punta vista and spice. Big shout out to Saul at check in/out, you were excellent. We were greeted with kindness the moment we arrived. The Hyatt Zilara blew me and my friends out of the water.
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