While many customers believe the service provides good value for money, there are concerns about potential price increases. Additionally, the process of exiting the parking lot can be confusing and slow for some users. Some customers express dissatisfaction with the absence of elevators in the parking garage, making it difficult for them to carry luggage up and down the stairs. However, some users mention dissatisfaction with the handling of issues related to parking space allocation and gate exit procedures. Positive comments focus on the helpful and courteous nature of the staff. Staff Interaction (7/10)įeedback on staff interaction varies. This leads to some inconvenience and dissatisfaction. Parking Availability (7/10)Īlthough customers appreciate the general availability of parking spaces, there are repeated complaints about the lack of covered parking spots despite pre-booking them. However, the lack of clear signage and confusion on exiting the parking lot somewhat hinder the experience. Some note the shuttle timing as spot-on while others mention a short waiting time. After valeting or self-parking, travelers can board the next shuttle to MIA's Airport terminals.Ĭustomers highly value the ease of parking, proximity to the airport, and efficient shuttle service. The attendant will inform you of the next steps based on whether you have chosen valet or self-park service. Upon arrival at the hotel property, customers need to check in with the park and fly attendant. We want to make sure customers are aware of these attributes so that they can make the best-informed decision for their parking needs. Parking is covered, however, at peak times, some customers might only be able to find parking on the 3rd floor which is a partially uncovered roof-top area. Children and luggage can be unloaded at the valet stand prior to parking. While the walk down is only a couple of floors, this should be taken into consideration for older guests or guests traveling with small children. Because this is a low-rise parking facility, there is no elevator service. Please note that self parkers are designated to the 2nd and 3rd floor of the hotel's parking garage. Being in the midst of these two main thoroughfares ensures customers an effortless arrival to the hotel and airport. The property sits between two major avenues, NW 37th Avenue and LeJeune Rd. The Sheraton Miami Airport Hotel is located on NW 21st Street, right in front of MIA and across from the Melreese Country Club. To sum it up, this park and ride facility is excellent, has affordable parking, and is just minutes away from Miami International with easy check-in and check-out process. The parking and shuttle staff go out of their way to accommodate any parking needs their customers may have. The hotel shuttle service is prompt and due to its close proximity to the airport and major highways, expect a fast ride to your destination. It is known as a preferred parking alternative when disembarking from a cruise ship and have some extra days to enjoy the hotel's amenities. This airport parking location is popular with travelers flying in and out of MIA airport and "cruisers" heading to and from the Port of Miami. Valet or self-park, it is your choice but one thing is for sure, you will save money on airport parking when you choose the Sheraton Miami Airport Hotel.
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